Jar Design A320 Neo Serial Number

my a320 serial also only had 30 characters, went to website and it worked fine, within a few minutes i had the new key. If you have a ticket with support they always respond super quick. you can also just skype jar

Jar Design A320 Neo Serial Number

So I just got a new computer and I re downloaded the A320 from the org store. But when I open it up in X plane there is no area to enter the serial number and the plane is not functioning. How do I fix this?